Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
When you contact us through our website, we may collect:
- Your name and email address
- Subject line and message content
- Any additional information you voluntarily provide
Automatically Collected Information
We may automatically collect certain technical information when you visit our website:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms used
- Device information and screen resolution
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services (with your consent)
- Improve our website and user experience
- Comply with legal obligations
- Prevent fraud and ensure website security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use Formspree for contact form processing, which may have access to submitted form data
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our users
4. Third-Party Services
Formspree
Our contact form is processed by Formspree. Information submitted through our contact form is subject to Formspree's privacy policy. We recommend reviewing their privacy practices at https://formspree.io/legal/privacy-policy/
Power BI
We embed Microsoft Power BI dashboards for data visualization. These embeds may collect analytics data subject to Microsoft's privacy policy.
5. Data Security
We implement appropriate security measures to protect your personal information:
- HTTPS encryption for all data transmission
- Content Security Policy headers to prevent XSS attacks
- Regular security monitoring and updates
- Secure hosting through GitHub Pages
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
8. Cookies and Tracking
Our website may use minimal tracking technologies:
- Essential cookies for website functionality
- Analytics cookies to understand site usage (if implemented)
- No advertising or third-party tracking cookies
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notification for significant changes (if we have your email)
12. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Email: jason.nguyen@jndataanalytics.com
Business Name: JN Data Analytics
Location: Melbourne, Victoria, Australia
We will respond to your inquiry within 30 days.
13. Australian Privacy Principles
As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:
- Open and transparent management of personal information
- Anonymity and pseudonymity options where practical
- Collection limitation and notification requirements
- Data quality and security obligations
- Access and correction rights